project briefs and case report study’s examples

Small Business Success Stories

Here’s a look at some of the small business success stories I’ve supported through website design, digital marketing, SEO and ongoing consulting. Every project is different, but the goal is always the same to help small business owners gain clarity, confidence and momentum online.

Real Projects. Real Results. Real Small Businesses.

I work closely with small business owners across Australia to create clear, modern websites and simple, effective digital strategies. Below are some of the project brief’s I have delivered, each one focused on practical improvements that make a meaningful difference.

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🌟 Featured Project Brief’s

Cards and Crafts by Susie

Shopify Website Design | Australian Handmade Gift Shop

Susie creates unique, one‑of‑a‑kind handmade gifts, cards and craft activities for children of all ages. Her products are beautiful and full of personality she just needed a website that reflected that.

  • Website Design
  • Web Development
  • Shopify Theme Customisation
  • Website Maintenance
  • Search Engine Optimisation (SEO)
  • Social Media Marketing
  • Image Optimisation
Cards and Crafts by Susie Shopify small business website design

Project Brief
I worked with Cards and Crafts by Susie to redesign and develop her Shopify website. Since launch, I’ve continued to support her with ongoing updates, performance improvements and SEO to help her reach more customers. 

Project Type
Website Development, Ongoing Consulting (Coaching) and Social Media Marketing

Good Shepherds Support Services

Go Daddy Website Design | NDIS Service Provider

Good Shepherds Support Services provides disability support services across Newcastle and Sydney. Their mission is to deliver continuous, active support to people with mental and physical disabilities.

  • Website Design
  • Web Development
  • Search Engine Optimisation (SEO)
Good Shepherds small business website design Home Page

Project Brief
I worked with Good Shepherds Support Services to design and develop a clear, accessible website that reflects their values and supports their clients and community.

Project Type
Website Development and Design

Does this sound like you?

You’re in the right place if you’re a small business owner who feels overwhelmed by all the things you “should” be doing online and you want clarity, confidence, and simple, strategic support across your website, marketing, SEO or data.

You’re overwhelmed by all the things you “should” be doing online

Between your website, social media, SEO, and content, it feels like there’s always something new to learn and never enough time to do it all.

See What my Customers are Saying

  • I must say that there not enough stars to represent how good it has been working with Anne. New Analytics has been fantastic! It has been a breath of fresh air after having tried to establish a digital presence, then being approached by numerous organisations promising to build a functional website but failed to deliver! Anne's service was professional with a personal approach that has been above and beyond any and all expectations that I ever had or thought we could achieve. Anne was able to explain and show us how to modify and personalise, what to watch and where to find it to check on the performance.

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    Dale Gillam Avatar Dale Gillam
    August 18, 2023

    Anne created my business website, she was very patient, thorough and professional. I would highly recommend her services to others.

    Martin O'Hanlon Avatar Martin O'Hanlon
    August 5, 2023

    Anne is an absolute genius at what she does. She helped me make my website basically from scratch and continues to help me with anything I need regarding my website. I highly recommend Anne if anyone needs a website redo or even a website made from scratch she's your girl.

    Cards and Crafts By Susie Avatar Cards and Crafts By Susie
    June 28, 2023
Anything Air Website Homepage

Project Brief
I worked with Anything Air Pty Ltd to design and develop their small business website, followed by ongoing consulting and marketing support to help them grow their online presence.

Project Type
Website Development and Design, Ongoing Consulting (Coaching) and Social Media Marketing.

Anything Air Pty Ltd

Go Daddy Website Design | Air Conditioning & Refrigeration Mechanic

Anything Air specialises in commercial and residential air conditioning installations, servicing and refrigeration repairs. With over 10 years of experience, they needed a website that showcased their expertise and made it easy for customers to get in touch.

  • Website Design
  • Web Development
  • Website Maintenance
  • Search Engine Optimisation (SEO)
  • Social Media Marketing
  • Email Marketing

Case Report Study: Cards and Crafts by Susie – SEO Conversion Growth

SEO Services - Case Study of Cards and Crafts by Susie

The Data:

  • May 2022 (Post-SEO Optimisation): 0 visits, 0 Organic Keywords, 0 SEO Clicks
  • May 2023: 2,410 visits, 176 Organic Keywords, 7 SEO Clicks
  • May 2024: 3,240 visits, 216 Organic Keywords, 17 SEO Clicks
  • May 2025: 9,030 visits, 444 Organic Keywords, 134 SEO Clicks
  • November 2025: 12,600 visits, 644 Organic Keywords, 60 SEO Clicks

The Challenge:
Susie’s handmade crafts website had beautiful products but wasn’t attracting enough online organic search traffic. Conversions were low, and her site wasn’t ranking for relevant keywords.

The Story:
“By optimising Susie’s site with targeted keywords and suburb-specific service pages, we transformed her online visibility. The data revealed steady growth in both organic search traffic and conversions, but the real story was how our SEO services connected her crafts with the right audience with people actively searching for handmade gifts.”

The Outcome:
Susie’s business didn’t just grow in numbers; her brand story reached more customers who valued her handmade products. Our ongoing SEO services is a longterm process that is turning her website into a consistent sales channel.

Additional services you may be interested in

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